1. Free shipping (CJePacket 10-14 days)
2. Fast shipping(Korea post 7-12 days) for 3.99
3. Free Fast shipping Over 1.5 kg order (S.F Express 4-8 days)
4. More Faster shipping over 1.5kg order (USPS+ 2-5 days) for 3.99
Rest of the world.
1. Free shipping (ePacket 7-20 days)
USA and Rest of the world
1. Free shipping (ePacket 7-16 days)
***When your order contains two different vendors, we use ePacket for Shine products and your chosen shipping method for CJ products. You will get two or more tracking number.
1. Processing: When we receive your order, your order is processed to providers in a business day (excluding holidays and weekends). All orders are processed during normal business hours Monday through Friday.
2. Brand Fulfillment: After your order is processed, our brands will send your items to our warehouse.This stage take 2-3 business days on average (it may take longer in certain cases) to process from our providers. Please note that if your order includes bags, shoes or hand-made items, it may take longer to process. Occasionally there is a delay or stock out items from our providers, in that case we will ship them out once all your remaining items arrive (you will receive an email stating they’ve been shipped).
3. Shipped: Once your order is ready to ship you will receive shipment confirmation email with tracking numbers (multiple tracking numbers if your order is shipped separately). Shipping time depends on your shipping methods
1. Processing: When we receive your order, your order is processed to providers in 2-3 business days (excluding holidays and weekends). All orders are processed during normal business hours Monday through Friday.
2. Shipped: Once your order is ready to ship you will receive a shipment confirmation email with tracking numbers. Shine Products only use ePacket shipping(7-16 days)
- All orders are shipped from S. Korea, China or US via CJePacket, USPS+, S.F Exoress or ePacket with tracking number.
- Please keep in mind that your order may see some delay in the shipping process due to delay in receiving one or more items from our providers. In this case, we will be in contact to inform you, and ship them as soon as all your items are ready.
- In case the package is returned to our warehouse due to customer's failure to receive, refusal to receive, or pick up the package. customers will be charged for penalty fee (return shipping fee + tariff if applicable) which is significantly higher than the shipping fee you originally paid. The penalty fee varies depending on the country and will be notified individually.
- All products may be subject to tariff and customers are fully responsible of any custom duty upon receipt of the products.
If there is a fabric defect or problem(wrong color or different products), send us a picture of your product. We will dispute your order and try to get your refund as soon as possible. If you want to return your product for no reason, send your product to our warehouse. (please contact email@example.com for more information)
If there is a fabric defect or problem(wrong color or different products), send us a picture of your product. We will dispute your order and try to get your refund as soon as possible. If you want to return your product for no reason (please contact firstname.lastname@example.org for more information)
CC Fashion products
- We offer FREE RETURNS
- All returns are accepted as long as the request is made to return the item within 30 days of receiving the merchandise.
- Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached.
- You will have 30 days to send the item back for full refund once they receive the free return label from you.
- The package will be returned directly to our warehouse.
- Once we receive the items back we will process the return and refund the balance back to your account.
- Please note free return labels are available for items being shipped within 48 continental states only.
** We reserve the right to refuse unreasonable return requests.
If you have any question, please send us an email to us.